The Fortus method
Start with one
workflow.
Make every
handoff clear.
We study how work moves, define a useful first scope, and improve it through use.
A method you can follow
Five steps.
A useful outcome at each one.
Observe the work as it is.
Follow a real case. Find the missing information, repeated follow-up, and decisions that need a person.
Output
A shared workflow map
Bound the first useful change.
Choose one repeatable workflow. Agree what belongs in scope and where review is required.
Output
An agreed pilot scope
Build the whole handoff.
Connect the request, the response, the review, and the next action.
Output
A working sequence
Learn from use.
Watch where people pause, repeat themselves, or work around the product.
Output
Observed friction and next changes
Decide what earns expansion.
Improve, narrow, or extend the scope based on what the work shows.
Output
A reasoned next step
